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Anyone use one of these for work and care to share their opinion? I got burned real bad (figuratively, though it did get very hot) by a garbage HP laptop in lik

Anyone use one of these for work and care to share their opinion? I got burned real bad (figuratively, though it did get very hot) by a garbage HP laptop in like 2006, so I’m curious if the build and general quality have improved.

tonyedgecombe 7y ago
It would be a bit sad if they made them repairable because they fail so often. Being more serious I’m not sure this is considered in the debate about repairability. If Apple soldering memory to the motherboard is more reliable than using a socket is that better or worse for the life of the product.
- dasd99 7y ago
  > If Apple soldering memory to the motherboard is more reliable than using a socket is that better or worse for the life of the product. But it's most definitely not. The SO DIMM socket is a well proven design, I have never in my life seen or read about one failing. But failing memory is a pretty ordinary thing to happen - rendering the entire computer useless in Apple's case...
- stallmanite 7y ago
  Except then upgrades are impossible so when software moves on the device is useless anyway. Why defend this practice?
  - tonyedgecombe 7y ago
    Yes, that needs to go into the calculation as well. Note I’m not defending this practice, just wondering if it’s really the problem it’s made out to be.
    - stallmanite 7y ago
      I was less charitable than I should have been by asserting that you were defending the practice, I apologize. I have a gut reaction to soldering RAM down that is not necessarily rational, akin to being grossed out by spiders.
- cosmie 7y ago
  > It would be a bit sad if they made them repairable because they fail so often. Luckily, it's a matter of market expectations around repairability rather than an expectation of increase failure rates. These are their enterprise machines and there's an expectation in that market for a certain level of on-site repairability, either by purchased warranty plans where the manufacturer sends out a repair tech same or next day, or via on-site tech support being able to purchase spare parts and fix them themselves. That's why you see both repair manuals and spare parts readily available. Lost productivity from sending a machine to a repair depot for a week or two can vastly outstrip the cost of the machine itself, so laptops which require that for even the most common failure modes will tend to get dinged during the procurement selection process. My company actually gives a choice between Dells or Macs for new hires, and the Macs require business justification and SVP approval, since AppleCare for Enterprise is both incredibly expensive and still very limited in what on-site repairs are even capable of being performed in the first place. The vast majority of consumers are neither capable of repairing their own devices, nor take that into account when purchasing products. So repairability is prioritized accordingly in the design process for consumer devices. Protip: The same holds true in most things. Consumer lines tend to optimize form and features[1], whereas business/commercial lines tend to prioritize utility[1] and reliability[2]. Dollar for dollar, you'll get more bang for your buck if you shop at commercial suppliers (such as restaurant supply stores for kitchen stuff). [1] Features and utility are two different things. Cutting edge and unique features, no matter how gimmicky or little used, can be a selling and marketing point for consumer products. These tend to be pretty worthless in commercial products, at least until they've standardized and matured into mainstream functionality. [2] Commercial products are designed for long periods of sustained use, and products are designed with the materials, durability, and/or repairability to support that. Consumer products are designed for light, sporadic use and materials/designs are chosen accordingly.
semi-extrinsic 7y ago
The Elitebook x360 G5 and G6 are pretty common in our org. The G5 had a few problems, but the G6 (which I have) is really nice. The only design flaw is the (non-)docking station setup doesn't give it sufficient cooling, and the location of the power button makes it too easy to accidentally press. Fortunately you can switch so a single press of the power button doesn't shut down the OS. And we're 3D printing desktop supports that fix the cooling situation.
yread 7y ago
I'm still using a 2013 Elitebook Folio 9470m as my main driver and it works great. I had to change the battery (now it get like 3 hours on charge) but otherwise everything works. It's built like a tank, scratches all over, my kid walked over it I've dropped it a few times. I haven't chosen it but if I could I would :) The only annoyance I have is that when I press capslock some garbage HP software needs to wake up from its deep slumber to show a notification on screen and that locks the system up for like 5 seconds.
sixothree 7y ago
We are a small business and we only buy HP laptops. Developers typically get ProBooks with matte non-touch screens. Everyone else gets Envy or whichever they decide. We usually get 15" laptops specced fairly minimally then immediately pop in a new NVME M.2 along with more RAM. Upgrading them usually only takes a few screws. There is one laptop here from about 4 years ago that required no screws whatsoever to remove the bottom. That was pretty awesome. edit: We've had such good luck with HP laptops that we decided to buy a small server. Mistake. Do not attempt. Dell servers, HP laptops.
raesene9 7y ago
My Anecdata is that I've got an HP Elitebook 840 G2 that I've had for ~5 years now. Works well, you can easily remove/upgrade RAM and storage and I've never had any problems with it. Recently acquired an HP Spectre x360 and so far that's working well too, although it is less upgradable than the Elitebook.

tonyedgecombe 7y ago

It would be a bit sad if they made them repairable because they fail so often. Being more serious I’m not sure this is considered in the debate about repairability. If Apple soldering memory to the motherboard is more reliable than using a socket is that better or worse for the life of the product.

dasd99 7y ago
> If Apple soldering memory to the motherboard is more reliable than using a socket is that better or worse for the life of the product. But it's most definitely not. The SO DIMM socket is a well proven design, I have never in my life seen or read about one failing. But failing memory is a pretty ordinary thing to happen - rendering the entire computer useless in Apple's case...
stallmanite 7y ago
Except then upgrades are impossible so when software moves on the device is useless anyway. Why defend this practice?
- tonyedgecombe 7y ago
  Yes, that needs to go into the calculation as well. Note I’m not defending this practice, just wondering if it’s really the problem it’s made out to be.
  - stallmanite 7y ago
    I was less charitable than I should have been by asserting that you were defending the practice, I apologize. I have a gut reaction to soldering RAM down that is not necessarily rational, akin to being grossed out by spiders.
cosmie 7y ago
> It would be a bit sad if they made them repairable because they fail so often. Luckily, it's a matter of market expectations around repairability rather than an expectation of increase failure rates. These are their enterprise machines and there's an expectation in that market for a certain level of on-site repairability, either by purchased warranty plans where the manufacturer sends out a repair tech same or next day, or via on-site tech support being able to purchase spare parts and fix them themselves. That's why you see both repair manuals and spare parts readily available. Lost productivity from sending a machine to a repair depot for a week or two can vastly outstrip the cost of the machine itself, so laptops which require that for even the most common failure modes will tend to get dinged during the procurement selection process. My company actually gives a choice between Dells or Macs for new hires, and the Macs require business justification and SVP approval, since AppleCare for Enterprise is both incredibly expensive and still very limited in what on-site repairs are even capable of being performed in the first place. The vast majority of consumers are neither capable of repairing their own devices, nor take that into account when purchasing products. So repairability is prioritized accordingly in the design process for consumer devices. Protip: The same holds true in most things. Consumer lines tend to optimize form and features[1], whereas business/commercial lines tend to prioritize utility[1] and reliability[2]. Dollar for dollar, you'll get more bang for your buck if you shop at commercial suppliers (such as restaurant supply stores for kitchen stuff). [1] Features and utility are two different things. Cutting edge and unique features, no matter how gimmicky or little used, can be a selling and marketing point for consumer products. These tend to be pretty worthless in commercial products, at least until they've standardized and matured into mainstream functionality. [2] Commercial products are designed for long periods of sustained use, and products are designed with the materials, durability, and/or repairability to support that. Consumer products are designed for light, sporadic use and materials/designs are chosen accordingly.

semi-extrinsic 7y ago

The Elitebook x360 G5 and G6 are pretty common in our org. The G5 had a few problems, but the G6 (which I have) is really nice. The only design flaw is the (non-)docking station setup doesn't give it sufficient cooling, and the location of the power button makes it too easy to accidentally press. Fortunately you can switch so a single press of the power button doesn't shut down the OS. And we're 3D printing desktop supports that fix the cooling situation.

yread 7y ago

I'm still using a 2013 Elitebook Folio 9470m as my main driver and it works great. I had to change the battery (now it get like 3 hours on charge) but otherwise everything works. It's built like a tank, scratches all over, my kid walked over it I've dropped it a few times. I haven't chosen it but if I could I would :) The only annoyance I have is that when I press capslock some garbage HP software needs to wake up from its deep slumber to show a notification on screen and that locks the system up for like 5 seconds.

sixothree 7y ago

We are a small business and we only buy HP laptops. Developers typically get ProBooks with matte non-touch screens. Everyone else gets Envy or whichever they decide. We usually get 15" laptops specced fairly minimally then immediately pop in a new NVME M.2 along with more RAM. Upgrading them usually only takes a few screws. There is one laptop here from about 4 years ago that required no screws whatsoever to remove the bottom. That was pretty awesome. edit: We've had such good luck with HP laptops that we decided to buy a small server. Mistake. Do not attempt. Dell servers, HP laptops.

raesene9 7y ago

My Anecdata is that I've got an HP Elitebook 840 G2 that I've had for ~5 years now. Works well, you can easily remove/upgrade RAM and storage and I've never had any problems with it. Recently acquired an HP Spectre x360 and so far that's working well too, although it is less upgradable than the Elitebook.