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> disparage their service because of one incident It wasn't one incident. A very similar incident has made the rounds last year: https://news.ycombinator.com/i
by tgsovlerkhgsel 7y ago
> disparage their service because of one incident
It wasn't one incident. A very similar incident has made the rounds last year: https://news.ycombinator.com/item?id=18332918 https://news.ycombinator.com/item?id=18332918
Again, the victim got fully compensated only after making a big enough stink, and the top comment calls out KitSplit's advertising as misleading.
I have a hard time calling it an "oversight" that KitSplit puts statements like "Always Insured - Your gear is always covered" front and center, while you have to go dig for the reality that there is no coverage against the renter walking away with the gear.