There doesn't seem to be an edit button on that post (I assume the ability to edit times out after some short time), so I'll clarify here: Yes, that was directe

There doesn't seem to be an edit button on that post (I assume the ability to edit times out after some short time), so I'll clarify here: Yes, that was directed at the company, and I assumed that would be clear from the context. I was responding to a post of an official speaking behalf of the company, the parts I was responding to were written as 'we' in the original post, and especially given this, I hope you'll agree that I am expecting the company and not the CEO personally to reimburse the user, which should make clear how the "you" in that post is meant.