I'm late to this, but... 1. while developing -> send tokens for copy/paste if a user has chosen text-only emails 2. while administering -> institute the polic

I'm late to this, but... 1. while developing -> send tokens for copy/paste if a user has chosen text-only emails 2. while administering -> institute the policy of having to ask one of the administrators, if it happens too often you have worse problems in any case