Thanks for responding here in spite of all the criticism. While I don't know how much of this is PR damage control vs. genuine heartfelt atonement, I do appre

Thanks for responding here in spite of all the criticism. While I don't know how much of this is PR damage control vs. genuine heartfelt atonement, I do appreciate the frankness at the end of your blog post: I’m sorry. This really sucks. Both what happened to you and our initial response. As the founder and CEO of KitSplit, please accept my sincere apology....I’m also sorry that it took you complaining loudly on the internet for us to get our heads straight on this one and do the right thing. I hope the OP comes back to share his thoughts on how this all turned out (or any others who may have slipped through this gap over the years).