It all depends on who the arbitrator is. Many arbitration clauses are there because the business has relationships with arbitration organizations. If the arbit

It all depends on who the arbitrator is. Many arbitration clauses are there because the business has relationships with arbitration organizations. If the arbitrator is an impartial third party, it will be much less costly than going to court.OTOH, $3500 is a small claims court amount and most small claims courts will honor any 'fine print' in the contract.