So from what I gather, the only parties that can potentially become "bad actors" are owners who fail to deliver the product and renters who cause a "voluntary p

So from what I gather, the only parties that can potentially become "bad actors" are owners who fail to deliver the product and renters who cause a "voluntary parting" of over $200,000 in equipment - and that's how they end up at their 1/10000 incidence rate. So perhaps KitSplit's strategy of blocking bad actors is to redefine them as neutral ones, converting millions in theft into millions in "partings" - which might not be an exaggeration.