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... and hope that there wasn't a forced arbitration clause in the TOS!
by alex_anglin 7y ago
... and hope that there wasn't a forced arbitration clause in the TOS!
- rickyc091 7y agoDo we even know if they modified the ToS after the complaint?
- femto113 7y agoThat's not necessarily the worst thing, the cost of arbitration to the company is likely more than 0 (and maybe not even less than small claims) so I'll guess most companies would eagerly settle for at least the cost of the arbitration--they really can't lose. Uber is famously dealing with this right now, and it's costing them around $10K apiece[1] so it seems possible the cost to KitSplit would be more than this camera's worth. [1] https://www.latimes.com/business/la-fi-uber-ipo-arbitration-miscalculation-20190508-story.html https://www.latimes.com/business/la-fi-uber-ipo-arbitration-...
- Bubbadoo 7y agoIt all depends on who the arbitrator is. Many arbitration clauses are there because the business has relationships with arbitration organizations. If the arbitrator is an impartial third party, it will be much less costly than going to court.OTOH, $3500 is a small claims court amount and most small claims courts will honor any 'fine print' in the contract.