That's the one I was thinking of! Specifically, the passage: >Instead, technology has been marshaled, if anything, to figure out ways to make us all work more

That's the one I was thinking of! Specifically, the passage: >Instead, technology has been marshaled, if anything, to figure out ways to make us all work more. In order to achieve this, jobs have had to be created that are, effectively, pointless. Huge swathes of people, in Europe and North America in particular, spend their entire working lives performing tasks they secretly believe do not really need to be performed.[1] A sincere thank-you for finding it for me. --- [1]https://strikemag.org/bullshit-jobs/ https://strikemag.org/bullshit-jobs/