>What Revolut's legal status and responsibilities are, I don't know.(Although the update says that they did eventually refund him, so clearly someone was aware

>What Revolut's legal status and responsibilities are, I don't know.(Although the update says that they did eventually refund him, so clearly someone was aware they fucked up.) I also use them as my main debit card, because I (mistakenly) thought that the immediate notifications and safety limits would keep me safer in case of fraudulent transactions. My comment was referencing the above statement from the blog post, which highlights the fact that using this card as a debit card is not a prudent decision. There was absolutely no implication that Revolut was blameless, in any way whatsoever! I am glad that the matter has now been resolved. For your reference, this card is not protected under the UK Financial Services Compensation Scheme, neither does it provide protection under Section 75 of Consumer Credit Act 1974. However, it is regulated by the Financial Conduct Authority(FCA) under Electronic Money Regulations 2011 and Section 12 describes the complaint handling procedure, which requires the consumer to follow the dispute resolution process by contacting the business first, before escalating it to the Financial Ombudsman Service. In most cases, there is a resolution before it reaches FOS. https://www.fca.org.uk/publication/archive/emoney-approach.pdf https://www.fca.org.uk/publication/archive/emoney-approach.p... https://news.ycombinator.com/item?id=20263121 https://news.ycombinator.com/item?id=20263121