Absolutely not! I appreciate your communication during the incident, and I definitely don't mean to discourage any participation in threads or reduce communicat

Absolutely not! I appreciate your communication during the incident, and I definitely don't mean to discourage any participation in threads or reduce communication. I'm just pointing out that it did, if unintentionally, draw more attention to the issue. What I don't appreciate is your company's unprofessional response re: Verizon after the issue ended, but that's been discussed elsewhere.