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You should have the option to pay for the aggregate and get support across all the accounts, it only makes sense, really.
by omeid2 7y ago
You should have the option to pay for the aggregate and get support across all the accounts, it only makes sense, really.
- deleted 7y ago[deleted]
- dodobirdlord 7y agoIf I recall correctly, that only happens at the Enterprise support tier.
- scarface74 7y agoYou pay a minimum of $100 per account for business support - 10% of your bill.
- dragonwriter 7y agoBusiness support has pricing that drops as a percentage as your spend goes up, like Enterprise, but does not allow you aggregate across accounts like enterprise. It's only 10% for the first $10K. 7% for the portion up to $80K, 5% for the portion up to $250K, and 3% beyond that. (Enterprise has the same kind of %age ranges but cutoffs of $150K/$500K/$1M and the bottom range doesn't really matter because the hard minimum is $15K/mo.)
- dragonwriter 7y agoYou do have that option at the Enterprise level (and since there is no cost curve at the Basic or Developer level, it would be meaningless there, so Business is the only level that lacks the option but would make it meaningful.)