For many business customers they will be contractually obliged to provide a root cause analysis (pretty standard for telcos). So if they don't publicly out the

For many business customers they will be contractually obliged to provide a root cause analysis (pretty standard for telcos). So if they don't publicly out the report, then the odd's of it staying contained out of public eye are pretty darn high. The only area in which they could curtail it's release would be if some terrorist type factor or related activity that they could class in that catch-all definition. But even then, details will emerge and it would only delay its publication to fulfill their contractual obligations (think mobile telcos and large business that contract network capacity and links from them with lovely contract SLA's).