So far I’ve had only great experiences with Revolut. Using them mostly when abroad, the currency exchange features are nifty, as is the fact that you can load u

So far I’ve had only great experiences with Revolut. Using them mostly when abroad, the currency exchange features are nifty, as is the fact that you can load up with money from credit cards with no fee (in the EU). Generally I find them pretty innovative and way superior to all traditional banks I’ve ever been a customer of. But it’s obvious that this doesn’t translate into an equally good experience once there are problems. So this case is a good reminder to use these neobanks mindfully and to not put too many eggs in this basket.