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The Ombudsman's site says: > Your complaint has been sent to the trader. They can either suggest one or more dispute resolution bodies to work on the complaint
by StavrosK 7y ago
The Ombudsman's site says:
> Your complaint has been sent to the trader. They can either suggest one or more dispute resolution bodies to work on the complaint or they can decide not to proceed with an out-of-court settlement of your complaint.
> You do not need to do anything more at this stage.