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Let me check I understand this correctly: You could be a seller of genuine articles, but could be fined if Amazon substitutes a fake supplied by someone else?
by mannykannot 7y ago
Let me check I understand this correctly: You could be a seller of genuine articles, but could be fined if Amazon substitutes a fake supplied by someone else?
It reminds me of the case where someone got in trouble with customs because Amazon substituted a counterfeit for the genuine article he ordered and paid for.
- db48x 7y agoYep. Amazon offers a service where items with the same SKU from multiple vendors are intermingled at their warehouses. This is no problem as long as they are really the same item.
- mcv 7y agoBut clearly when they mix up real items with fake ones, it's Amazon and the fake vendor that are at fault and need to be held responsible, not the real vendor or the customer. It's bizarro world.
- db48x 7y agoAll the investigator sees is that someone went to a website with your name on it, bought product X, and received a counterfeit of product X instead. It doesn't matter how that happened; all that matters is that your business enables counterfeit goods to find a market. Of course if you run a business that sells via Amazon you have to specifically opt out of this inventory mixing, even though it increases your costs. Either that or you shouldn't do business via Amazon at all, or you should gang together with other businesses and force Amazon to change it's operations. But no matter what you do it's likely to increase your costs.