5 ms·
"They can’t even give a list of all my data under the GDPR so I can see myself, which seems illegal." You're in Greece? Under the GDPR they're legally required
by pteraspidomorph 7y ago
"They can’t even give a list of all my data under the GDPR so I can see myself, which seems illegal."
You're in Greece? Under the GDPR they're legally required to give you all the data they have on you; this is non-negotiable. I hope you included that in your complaint.
As for the rest, I guess they're just garbage and I'm glad to know I don't ever want to be using their services. Maybe someone from Revolut will chime in here and try to explain the situation.
- luckylion 7y ago> Under the GDPR they're legally required to give you all the data they have on you; this is non-negotiable. To play devil's advocate: they might argue that the fraudulent transaction contains/might contain PII of the fraudster and they are protecting his privacy. Sounds crazy, but I wouldn't be that surprised.
- StavrosK 7y agoThey refused to give me my information too, though. I wanted all the data they had on my transactions so I could analyze my card usage. All the fraudulent transaction has is amount/merchant/date and card, it doesn't have any of the fraudster's info on it.
- luckylion 7y agoWould love to hear an update when/if you hear back from GDPR compliance officials.
- StavrosK 7y agoI will update the post with any updates, if any.
- nske 7y agohttps://www.revolut.com/legal/privacy/#what-are-my-rights https://www.revolut.com/legal/privacy/#what-are-my-rights Send a ‘data subject access request’ to dpo@revolut.com, they should handle that properly.