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I used to like them but then this happened: - they froze my account. - they required documentation. - the chat was broken. There was no way to contact them a
by Lucadg 7y ago
I used to like them but then this happened:
- they froze my account.
- they required documentation.
- the chat was broken. There was no way to contact them and send the documentation.
- I found them in Twitter, someone from Revolut passed my issue along. No one called me.
- They kept messaging me in the chat. I could see the numbers piling up but the chat was "opps something went wrong" and a blank page.
- I tried all: cache, restart etc...I didn't want to uninstall.
- after two weeks I took the big risk and uninstalled the app. It was very tense...I installed it again (it worked luckily) and I could finally chat again. Problem solved.
They never called me, I could not call them, the problem was on their end but I had to find a way and take the risks.
Never again.
Fintech is just banks with a sleek interface and no experience after all.
[EDIT: formatting]