The story is just bizarre and I do not understand how the card issuer/bank can act like that in good faith, of course we only have one side here. Still it reall

The story is just bizarre and I do not understand how the card issuer/bank can act like that in good faith, of course we only have one side here. Still it really comes off as an organization who acting in a space they are not qualified to be in. Let me guess, they started out to disrupt this space? anecdotal+ As for his comments about banks not wanting to act on fraud, I have had two fraudulent CC transactions in one year and both times I felt as in my bank and Visa did very well. I also had two issues with Ebay where they and PayPal reacted quickly in my favor. I think for the most part those who are experienced in this arena are quick to act to preserve their reputation because that is what people see, they don't see their "fraud" reports.