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Not the person you’re replying to, (and not a troll) but I just looked at my orders and I was at almost a 50% return/exchange rate for damaged/counterfeit/not-a
by threezero 7y ago
Not the person you’re replying to, (and not a troll) but I just looked at my orders and I was at almost a 50% return/exchange rate for damaged/counterfeit/not-as-described items in the last year before I completely stopped ordering from Amazon. As someone who buys at least one item a day over the internet, that’s a lot of mistakes. At one point I talked to my local UPS shop doing one of my weekly mass Amazon return drop offs, and he said I wouldn’t believe how much of their business was amazon returns. On the other hand, I order a lot of items that I have a lot of knowledge about, so it’s not hard for me to spot a fake or find the damage almost immediately. However, I could see the average consumer just accepting an item without paying too much attention. Since then I’ve switched to specialty retailers, and Target and Walmart for everything else.