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You can please 80% of customers with 20% of products, but that 20% is different for every customer.
by p1necone 7y ago
You can please 80% of customers with 20% of products, but that 20% is different for every customer.
- SeanBoocock 7y agoSure but there is always a tension between being able to address as much of the potential customer base as possible and profitability. On one end of the spectrum you have grocers like Aldi or Lidl that have slashed prices and margins by reducing SKUs (among other cost saving measures). Whole Foods probably has some room to shed unprofitable inventory so long as it preserves its upscale, ecologically conscious brand.
- xmprt 7y ago80% of customers go to Walmart for the cheapest thing they can find to get the job done. I don't think anyone thinks it's a good idea for Amazon to become Walmart (except for investors maybe).