Ah no. In case it wasn’t clear, I was installing GNU/Linux (Mandriva and later, Ubuntu)was for only a small number of family and friends – who had previously be

Ah no. In case it wasn’t clear, I was installing GNU/Linux (Mandriva and later, Ubuntu)was for only a small number of family and friends – who had previously been asking me to “fix” (remove the crap from) their Windows systems or who were already interested in trying an alternative. They weren’t gamers, running particularly exotic hardware or business users. Interoperability between OpenOffice (no LibreOffice back then) and users of MS Office was the only real issue they came across. Otherwise, I had to provide very little support – once their systems were up and running.