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Some messages are MUCH more sensitive than others. You might have a default 3-5 year rule (many corps do). That’s way too long for some messages. especially if
by privateSFacct 7y ago
Some messages are MUCH more sensitive than others. You might have a default 3-5 year rule (many corps do). That’s way too long for some messages.
especially if sending across an ou boundary where you don’t know the retention treatment this will be great.
Sales teams can be very sloppy w email -> auto import into CRMs, sharing permissions, delegating permissions, running their own optimization apps etc. Because the want to claim credits for sales they don’t like tight retention limits etc
- mulmen 7y agoEverywhere I have ever worked has a 30 day email retention policy. This would never change message to message. It’s a regulatory issue and you have no reason to retain messages longer than the minimum so you’re better off enforcing it at the server level.
- privateSFacct 7y agoSo because most businesses according to your experience retain emails for just 30 days this feature is not needed. I’m curious if anyone has worked at a place that retains email longer than 30 days, I know I have