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It seems reasonable to me to not want to waste resources sending emails that will not be seen. Opening an email once a year does not seem very onerous. Also, t
by dyeje 7y ago
It seems reasonable to me to not want to waste resources sending emails that will not be seen. Opening an email once a year does not seem very onerous.
Also, they probably have a way to turn emails back on via the website / app so just mark it on your calendar.
- eesmith 7y agoThe question isn't one of "that will not be seen" it's one of "they don't know if it's seen because the reader didn't use the mechanisms which allow email tracking."
- dyeje 7y agoI believe tracking pixels are the only way to track email opens. I think their goal makes sense and it's unfortunate that it doesn't work for privacy focused customers.
- eesmith 7y agoAnother is X-Image-URL, though most mail readers don't support it. It also doesn't work for the generation of people who started with text email so acquired a belief that if it can't be expressed in text (or maybe with an attachment) then it isn't worthwhile. At least, that's my belief.
- CapOneCustomer 7y agoTracking - or the lack thereof - is their problem, not mine. I don't feel I should be obligated to participate in order to be notified that my account has been compromised. And I certainly don't care about their "goal", whatever that is.
- CapOneCustomer 7y ago> Opening an email once a year does not seem very onerous. What if they change "once a year" to "every month"? Then "all the time"? Slippery slope and all that.