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Hmmm 2016 MacBook Pro here -- just brought it back to have the keyboard serviced. Checked the website and it says: >The serial number you entered is not eligib
by s_dev 7y ago
Hmmm 2016 MacBook Pro here -- just brought it back to have the keyboard serviced. Checked the website and it says:
>The serial number you entered is not eligible under this program because either:
>It's not in the affected serial number range.
>Our records show that your device has already been serviced as part of this Program.
Opened up Cocunut Battery and have relized they replaced the battery without telling me. It's done very subtely on the service completion document -- "Replaced Top Case with Battery" -- are these parts not seperate?
- cloverich 7y agoThey must not be -- when I took mine in to get the battery replaced (under the recall) they told me they'd be replacing the entire top case as well.
- kalleboo 7y ago> are these parts not seperate? No they are not. Anyone getting their keyboard replaced gets a new battery. Anyone getting their battery replaced gets a new keyboard/top case. This is one of the reasons that out-of-warranty repairs for the butterfly keyboards were $700 (before the repair program was launched).
- alistairSH 7y agoYup, as you suspect, the battery and keyboard are all part of the top assembly. I guess it's thinner, but sure does seem an odd way to build a "Pro" spec laptop.