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what is your point? you do realize that there exists a scenario where you wouldn't be able to go to the city and get your PC fixed? so is your recommendation th

what is your point? you do realize that there exists a scenario where you wouldn't be able to go to the city and get your PC fixed? so is your recommendation then to build a factory where any PC component can be produced on demand within a day? if macbook is not an option because of circumstances you're in - don't buy a macbook. this need to publicly defend and rationalize your life choices along with implicit condemnation of choice of others is just weird. people have different preferences and live in different circumstances. - yours truly, captain obvious.

simion314 7y ago
My point is that we need "right to repair", there should not be a monopoly on who can fix something or who can create parts, A second point is that waiting 5 days for someone to look at your hardware and tell you if it can or can't be fixed is also a problem. At least you don't wait 1 week for a response, then a week for parts to arrive and then a few days for the thing to be fixed. I am not sure why you felt the need to respond in such a way, you can respond with the scenario I did not consider and explain why your opinion is the correrct one.
- ianamartin 7y ago
  You already have a right to buy stuff and put it together yourself and fix it. Go do that. Or pay someone to do it. I prefer the super thin, svelte designed devices that simply cannot be made easily repairable. There is no “right” to enforce your particular design and implementation standards on manufacturers. You’re inventing rights that do not and should not exist. If you want to tinker, that’s great. Go tinker. Most of us do not. It’s idiotic for a tiny percentage of people who do want to whip out a soldering iron and go to town to put constraints on what the rest of us are allowed to buy. And FYI, I do like to put together a machine every once in a while and fix it and tinker with it. It’s fun. I enjoy it. But that doesn’t mean I have some sort of fundamental human right to make every thing buildable by me, personally. The right to repair is like the right to live your whole life without ever being offended by anything or encounter an idea you find uncomfortable. Enforcing your personal right abrogates other people’s rights and denies other people things they like to say, think, and buy. But the real truth is that the right to repair always boils down to some clown on the internet who read an iFixit tear down and thinks, “man, I could make my own i-whatever for, like a hundred bucks if only Apple could be forced to sell me all the parts in exactly the right configuration at a price that only accounts for the bare basic raw materials. If you want the fancy things, pay for the fancy things. If you want a brick house machine that you can cart through the jungle and swap out a new motherboard every time you drop it in a river, then buy one of those. No one is stopping you. The choice you want to have already exists.
  - simion314 7y ago
    You are covering up the actual facts:" 1 if you publish Apples repair manuals apple with come after you, explain me how is this hurting the consumer, how is this making your phone thinker ? 2 Apple is preventing imports of parts from refurbished hardware, is this helping with the phone dimensions? 3 I don't want to repair my computer, I want others to repair them for me, It is idiotic(your words) to insinuate that people want to fix stuff themselves, it is not, is it possible to stop repeating this "idiotic" statement??? 4 some companies introduce DRM to prevent fixing stuff, is this helping the consumer? how? if I have 2 identical broken laptops and I want to move parts from A to B to get 1 working one why should DRM prevent this? Is is my hardware, I have the right to use it as I want, it is a right to do with my property what I want if I do not hurt others, Please, please let me know why DRM should prevent me do what I want with my hardware, About your thing phone statements, I am not proposing hardware companies make them like LEGOs, If they make it so fixing a key means replacing the entire phone or laptop the company will pay through their nose when the keys start failing, so I personally I am not your target for thin phones rage.
Chazprime 7y ago
The issue with Macs is that repairing one often isn't a straightforward process. My current MacBook Pro had video issues when I first got it; I was lucky to have Apple replace it on the spot, but often options for repair through Apple are very time-consuming and often costly.
- TheOtherHobbes 7y ago
  And the real issue here is that this is an absolutely unacceptable level of service for a company that tries to sell itself as a premium brand. A long time ago I had a Dell laptop. When there was a problem Dell arranged an onsite and it was fixed within 24 hours. Given Apple's margins and market cap, the fact that Apple refuses to offer a similar level of service even as part of a paid support contract is a symptom of complacency and outright penny-pinching greed. And short-sightedness. It's a fair bet that legendary customer support would do some wonderfully positive things for the Apple brand - and perhaps even for profits. But Cook seems too busy disappointing customers and counting his pile of beans and to consider that as a possibility.
  - SmellyGeekBoy 7y ago
    > A long time ago I had a Dell laptop. When there was a problem Dell arranged an onsite and it was fixed within 24 hours. I have had a similar experience with Dell - and on a laptop that cost a fair bit less than a MacBook Pro, FWIW.

simion314 7y ago

My point is that we need "right to repair", there should not be a monopoly on who can fix something or who can create parts, A second point is that waiting 5 days for someone to look at your hardware and tell you if it can or can't be fixed is also a problem. At least you don't wait 1 week for a response, then a week for parts to arrive and then a few days for the thing to be fixed. I am not sure why you felt the need to respond in such a way, you can respond with the scenario I did not consider and explain why your opinion is the correrct one.

ianamartin 7y ago
You already have a right to buy stuff and put it together yourself and fix it. Go do that. Or pay someone to do it. I prefer the super thin, svelte designed devices that simply cannot be made easily repairable. There is no “right” to enforce your particular design and implementation standards on manufacturers. You’re inventing rights that do not and should not exist. If you want to tinker, that’s great. Go tinker. Most of us do not. It’s idiotic for a tiny percentage of people who do want to whip out a soldering iron and go to town to put constraints on what the rest of us are allowed to buy. And FYI, I do like to put together a machine every once in a while and fix it and tinker with it. It’s fun. I enjoy it. But that doesn’t mean I have some sort of fundamental human right to make every thing buildable by me, personally. The right to repair is like the right to live your whole life without ever being offended by anything or encounter an idea you find uncomfortable. Enforcing your personal right abrogates other people’s rights and denies other people things they like to say, think, and buy. But the real truth is that the right to repair always boils down to some clown on the internet who read an iFixit tear down and thinks, “man, I could make my own i-whatever for, like a hundred bucks if only Apple could be forced to sell me all the parts in exactly the right configuration at a price that only accounts for the bare basic raw materials. If you want the fancy things, pay for the fancy things. If you want a brick house machine that you can cart through the jungle and swap out a new motherboard every time you drop it in a river, then buy one of those. No one is stopping you. The choice you want to have already exists.
- simion314 7y ago
  You are covering up the actual facts:" 1 if you publish Apples repair manuals apple with come after you, explain me how is this hurting the consumer, how is this making your phone thinker ? 2 Apple is preventing imports of parts from refurbished hardware, is this helping with the phone dimensions? 3 I don't want to repair my computer, I want others to repair them for me, It is idiotic(your words) to insinuate that people want to fix stuff themselves, it is not, is it possible to stop repeating this "idiotic" statement??? 4 some companies introduce DRM to prevent fixing stuff, is this helping the consumer? how? if I have 2 identical broken laptops and I want to move parts from A to B to get 1 working one why should DRM prevent this? Is is my hardware, I have the right to use it as I want, it is a right to do with my property what I want if I do not hurt others, Please, please let me know why DRM should prevent me do what I want with my hardware, About your thing phone statements, I am not proposing hardware companies make them like LEGOs, If they make it so fixing a key means replacing the entire phone or laptop the company will pay through their nose when the keys start failing, so I personally I am not your target for thin phones rage.

Chazprime 7y ago

The issue with Macs is that repairing one often isn't a straightforward process. My current MacBook Pro had video issues when I first got it; I was lucky to have Apple replace it on the spot, but often options for repair through Apple are very time-consuming and often costly.

TheOtherHobbes 7y ago
And the real issue here is that this is an absolutely unacceptable level of service for a company that tries to sell itself as a premium brand. A long time ago I had a Dell laptop. When there was a problem Dell arranged an onsite and it was fixed within 24 hours. Given Apple's margins and market cap, the fact that Apple refuses to offer a similar level of service even as part of a paid support contract is a symptom of complacency and outright penny-pinching greed. And short-sightedness. It's a fair bet that legendary customer support would do some wonderfully positive things for the Apple brand - and perhaps even for profits. But Cook seems too busy disappointing customers and counting his pile of beans and to consider that as a possibility.
- SmellyGeekBoy 7y ago
  > A long time ago I had a Dell laptop. When there was a problem Dell arranged an onsite and it was fixed within 24 hours. I have had a similar experience with Dell - and on a laptop that cost a fair bit less than a MacBook Pro, FWIW.