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I’m guessing if it was their fault and they damaged the machine to an extent it wasn’t useable they’d go out and buy a replacement on the spot, spare computers

I’m guessing if it was their fault and they damaged the machine to an extent it wasn’t useable they’d go out and buy a replacement on the spot, spare computers take up space and money, especially if they are sat in a box for just in case which may never come vs walking in to a store and walking out with one there and then. It’s common to get given temporary mobile phones if in for manufacturers warranty repair so why not offer it for laptops?

fpoling 7y ago
Many people cannot imagine live without phones. Computers at home on the other hand are not perceived as a necessity. And at work typically there is a spare PC or some other way to survive while the computer is under repair.
- Insanity 7y ago
  But the Reddit poster uses the Mac for his job in the music industry. So I'd say it is a necessity.
  - OldHand2018 7y ago
    > But the Reddit poster uses the Mac for his job in the music industry. So I'd say it is a necessity. The general idea is that when it comes to business, contingency planning and backups (data and hardware) are considered to be requirements.
close04 7y ago
If something is that important then you really should have a backup, even if it's something like a VM that can be spun up quickly in the cloud, or an older machine that's still better than nothing. It makes sense not to rely entirely on the manufacturer's ability to investigate, draw a conclusion, and issue a replacement in a time frame that's guaranteed to be reasonable for you.
TheSpiceIsLife 7y ago
@coldtea’s advise is still sound. If you pour cold tea on your only laptop at 7pm just before a gig, buying and setting up a new laptop could prove difficult.
- busyant 7y ago
  > If you pour cold tea on your only laptop at 7pm just before a gig, buying and setting up a new laptop could prove difficult. Your hypothetical is not consistent with the redditor's complaint. The redditor implies that he can survive without the laptop for a day or two--but things become problematic around five days, so I think @tiew9Vii's point-of-view is reasonable. It's also consistent with my situation. I make my living off of my laptop. I don't have a spare, which I think would be a financial waste. If my laptop suffers a catastrophe, I will rent/purchase a stop-gap device. I can take a productivity hit for the 24-48 hours it takes me to get back up to speed.
  - kabdib 7y ago
    You have your data backed up, yes? Just curious.

fpoling 7y ago

Many people cannot imagine live without phones. Computers at home on the other hand are not perceived as a necessity. And at work typically there is a spare PC or some other way to survive while the computer is under repair.

Insanity 7y ago
But the Reddit poster uses the Mac for his job in the music industry. So I'd say it is a necessity.
- OldHand2018 7y ago
  > But the Reddit poster uses the Mac for his job in the music industry. So I'd say it is a necessity. The general idea is that when it comes to business, contingency planning and backups (data and hardware) are considered to be requirements.

close04 7y ago

If something is that important then you really should have a backup, even if it's something like a VM that can be spun up quickly in the cloud, or an older machine that's still better than nothing. It makes sense not to rely entirely on the manufacturer's ability to investigate, draw a conclusion, and issue a replacement in a time frame that's guaranteed to be reasonable for you.

TheSpiceIsLife 7y ago

@coldtea’s advise is still sound. If you pour cold tea on your only laptop at 7pm just before a gig, buying and setting up a new laptop could prove difficult.

busyant 7y ago
> If you pour cold tea on your only laptop at 7pm just before a gig, buying and setting up a new laptop could prove difficult. Your hypothetical is not consistent with the redditor's complaint. The redditor implies that he can survive without the laptop for a day or two--but things become problematic around five days, so I think @tiew9Vii's point-of-view is reasonable. It's also consistent with my situation. I make my living off of my laptop. I don't have a spare, which I think would be a financial waste. If my laptop suffers a catastrophe, I will rent/purchase a stop-gap device. I can take a productivity hit for the 24-48 hours it takes me to get back up to speed.
- kabdib 7y ago
  You have your data backed up, yes? Just curious.