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Oh, sorry for the misunderstand. I mostly meant this for e-commerce and for a SaaS' informal trial part only, not the part where you actually need to create an
by ddebernardy 7y ago
Oh, sorry for the misunderstand. I mostly meant this for e-commerce and for a SaaS' informal trial part only, not the part where you actually need to create an account.
In e-commerce cases, you're usually just fine with an address (since you need to ship), an email or phone or some kind of order tracking ID.
In most SaaS cases you can ask for nothing - literally - as visitors try out your product. Allow them right in, and sprinkle a few "sign up" links or forms where appropriate. Build trust, basically.
More often than not, you can delay creating an account proper until you're beginning the formal trial period or processing the credit card.
- ehnto 7y agoI totally agree in regards to starting a SaaS onboarding process and ask for nothing. In fact I did that with a page builder I once built. Basically it dropped you right into the page building tool itself, so you could play and build a page. Then to save the page you just entered an email and password. It was excellent at converting into trial accounts. The platform had other problems and wasn't successful, but I was really proud of the painless onboarding process.