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Or just track their every input and send their email to your servers when they move to the next field... /s...?

ehnto 7y ago
Worked at a company that did actually do this. It was because they were building the profile up as a lead to sell to service providers. They got the legal compliance as a checkbox during the process. The whole process had 15+ steps and it was when I learned that we were all wrong about how many clicks and actions a user is willing to go through to get a result.
- luckylion 7y ago
  Does it count as consent given when the user checks the checkbox but doesn't actively submit the form, so doesn't expect that it was noticed? I'm not so sure about this, did your legal team see it that way? Feels like filling out a paper order form to buy something but not mailing it.
  - ehnto 7y ago
    It was pretty clear which was important to them. The whole form was a paragraph about the implications of the agreement and then you accept it with a button. No button confirmation, no agreement and without that they wouldn't sell or keep the lead. They were trying to be as possible given the industry. Still lead gen, but they did their best to be clear and ethical.
  - anonytrary 7y ago
    This does sound like a dilemma. I think the rules should be different for the web since the web is arguably more powerful than paper mail. As soon as you tell an internet form something, just assume you've mailed your response for that particular thing, even if the whole form isn't done yet. I think the whole "if something can happen, it will happen" rule works nicely here. You can write on paper all you want, but the recipient will never be able to know what you wrote unless you explicitly mail them or send them a copy of the paper. On the other hand, for the web, it is very possible for the client to send the server information at any time.
- anonytrary 7y ago
  Interesting. I think 15 steps sign-up is just way too much, however there's a way to "cheat". Just "sign" the user up after Step 1, give them basic services and have them fill out more information on-demand as they try to use various features.

Worked at a company that did actually do this. It was because they were building the profile up as a lead to sell to service providers. They got the legal compliance as a checkbox during the process. The whole process had 15+ steps and it was when I learned that we were all wrong about how many clicks and actions a user is willing to go through to get a result.

luckylion 7y ago
Does it count as consent given when the user checks the checkbox but doesn't actively submit the form, so doesn't expect that it was noticed? I'm not so sure about this, did your legal team see it that way? Feels like filling out a paper order form to buy something but not mailing it.
- ehnto 7y ago
  It was pretty clear which was important to them. The whole form was a paragraph about the implications of the agreement and then you accept it with a button. No button confirmation, no agreement and without that they wouldn't sell or keep the lead. They were trying to be as possible given the industry. Still lead gen, but they did their best to be clear and ethical.
- anonytrary 7y ago
  This does sound like a dilemma. I think the rules should be different for the web since the web is arguably more powerful than paper mail. As soon as you tell an internet form something, just assume you've mailed your response for that particular thing, even if the whole form isn't done yet. I think the whole "if something can happen, it will happen" rule works nicely here. You can write on paper all you want, but the recipient will never be able to know what you wrote unless you explicitly mail them or send them a copy of the paper. On the other hand, for the web, it is very possible for the client to send the server information at any time.
anonytrary 7y ago
Interesting. I think 15 steps sign-up is just way too much, however there's a way to "cheat". Just "sign" the user up after Step 1, give them basic services and have them fill out more information on-demand as they try to use various features.