3 ms·

1 to 2 weeks turn around? Incredibly ridiculous as many rely on this as theit primary dev machine and Apple is telling people to stop using it...

• apple4ever 7y ago
  Indeed. I don't understand why they think that's a good idea. Just replace the parts in store.
  • stefanfisk 7y ago
    It's because the glued the damn batteries to the top case, which is also the part which everything else is screwed onto. So replacing the battery either requires replacing the whole top case (A LOT of manual work, and more costly in parts), or engaging in the potential fire hazard of removing the glued battery.
• tigershark 7y ago
  Yes, it’s simply outrageous. Apple is getting worse by the day.
• aliljet 7y ago
  You have to realize there are people that sit down and calculate the discount against the real warranty replacement cost because of the relative friction to getting this fixed. This is at face value damn near criminal and it should be made criminal. It's behavior that's simply anti-consumer, pro-monopoly. To be fair, my favorite culprit of this kind of bogus warranty RMA process is Google. Try getting a warranty-repair for a manufacturing defect (wholly Google's fault) in a Pixel and you'll be out of a phone for weeks -- pretty unreasonable if you're one of the normal people that doesn't keep an extra cell phone around. If the new capitalism is giant technology monopolies, consumer protections specifically targeting this sort of well-designed, seemingly clever anti-consumer action are required and required now. And seriously the solution is simple: pay for a replacement that is delivered to you immediately and have that replacement cost returned when your defective laptop is received.