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I would have expected an e-mail or call from our educational rep, but it’s silence. They know exactly what we bought, so I’m a bit confused about their top pri
by protomyth 7y ago
I would have expected an e-mail or call from our educational rep, but it’s silence. They know exactly what we bought, so I’m a bit confused about their top priority.
- davidandgoliath 7y agoProfit.
- 2000andlate 7y agoSeriously. It boggles my mind why this is still a question. We don’t even have to get into the morality of it, but it’s simply not profitable to care this much, so why would Apple?
- protomyth 7y agoIf you have premium brand and do not provide proper customer service, then people will start buying from others. Might not be immediate, but nothing rides on good feelings forever.
- culturestate 7y agoMy business rep seems to be on some kind of delay; they always contact me exactly two weeks after every announcement.
- la_barba 7y agoYeah.. I mean Subaru found a way to email me about scheduling an appointment for the airbag recall. (Yes, I know its probably because of regulations)