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The serial number you entered may be eligible for this program. Please choose one of the service options below. Choose one of the service options below to
by anonfunction 7y ago
The serial number you entered may be eligible for this
program. Please choose one of the service options below.
Choose one of the service options below to have your
battery replaced. In all cases, your device will be
sent to an Apple Repair Center for service. Your MacBook Pro
will be examined prior to any service to verify that it is
eligible for this program. Service may take 1-2 weeks.
It doesn't even tell me if my computer is actually affected, just to lose my work computer for up to two weeks, when it might not even be eligible for replacement.
- pfranz 7y agoI feel like that's the standard language they've used on these pages previously. I imagine that's just room for them to deny you in case you had swapped out the battery yourself or otherwise disqualified yourself. But I'd love to hear back from others. I'm sure talking to someone at Apple could also clarify. 1-2 weeks sucks even if they had an option for a loaner (which they tend not to)...especially for "pro" equipment. Also, I tend not to trust repair shops in general. I backup and often wipe my equipment before handing it over. This also means I don't have to hand over passwords.
- jmull 7y agoI think they're trying to head off people who send in a computer that ends up not actually matching the serial number entered (for whatever reason), or have severe damage or other issues that would make it infeasible to actually replace the battery.