3 ms·
I had both speakers blown out, three keys with chipped paint, and a couple sticky keys, so I got it replaced and fixed with their latest keyboard replacement pr
by nickdandakis 7y ago
I had both speakers blown out, three keys with chipped paint, and a couple sticky keys, so I got it replaced and fixed with their latest keyboard replacement program. I was told that the way to go about getting a "loaner" machine is to ship out your broken machine, buy a new one on a credit card, and then bring the new one back once you receive your replacement. Apple has a 30-day full refund policy.
I never went through with buying a new one and returning it, but it's something to look into or ask about!
(After some quick Googling, it looks like it's a 14-day return policy, not 30..)
- RealWorldPolice 7y ago>I was told that the way to go about getting a "loaner" machine is to ship out your broken machine, buy a new one on a credit card, and then bring the new one back once you receive your replacement. Who told you to do that? (Are we talking, like, a friend? Or an actual Apple employee?) The only reason I ask is because I thought that was "return fraud."
- nickdandakis 7y agoAn actual Apple employee.