Interesting given the kudos Monzo is getting for the clarity of their bank transfer postmortem: https://news.ycombinator.com/item?id=20231845 https://news.ycom

Interesting given the kudos Monzo is getting for the clarity of their bank transfer postmortem: https://news.ycombinator.com/item?id=20231845 https://news.ycombinator.com/item?id=20231845 The tone of voice guide is written in such a way that any team could adopt it. It's excellent.