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Monzo’s tone of voice guide – how they write clearly, with examples
- genmon 7y agoInteresting given the kudos Monzo is getting for the clarity of their bank transfer postmortem: https://news.ycombinator.com/item?id=20231845 https://news.ycombinator.com/item?id=20231845 The tone of voice guide is written in such a way that any team could adopt it. It's excellent.