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On the other hand, I don't think anyone accused slack, with multi-megabyte webpages and even worse mobile app, of being a great experience. I think I used it o

On the other hand, I don't think anyone accused slack, with multi-megabyte webpages and even worse mobile app, of being a great experience. I think I used it once, and said no more.

sb8244 7y ago
Do these things matter to most users? The non engineers at my work have never complained about slack.
- justforyou 7y ago
  They do. Non-engineers just tend to blame the age/quality of their company issued hardware rather than the problematic software causing performance issues.
monsieurbanana 7y ago
I've met only a few programmers IRL that complained about slack, and even then it was for ideological reasons, not user experience reasons. Everyone else, most programmers and all non-programmers I know like the user experience. I haven't had any real issues with desktop or mobile apps either.
- tombert 7y ago
  I use Slack for work, and while it was an order of magnitude better than the dumpster-fire of Hipchat (which it replaced for our team), I still think that the interface is kind of "meh". Custom emojis are fun, inline markdown is useful, but it takes a lot of memory for something that, to me, seems like it should be lightweight. We've had IM since the 80's, after all. There's a part of me that has a visceral reaction to seeing an IM client taking more than 100mb of memory (though to be fair they seem to be getting improving that a lot.
nwalker85 7y ago
I'm not sure what about the experience you had a concern about. Slack is the de facto user experience standard right now, with everyone from discord to teams copying it.
raydev 7y ago
The Electron-ness and memory usage of the app on desktop are certainly annoying, but the UX is still far better than any terminal-based or open source GUI for IRC. It was better than HipChat when my company moved to Slack 4 years ago. Overall Slack is a net UX improvement over everything that came before.
- chrshawkes 7y ago
  Microsoft Teams is pretty good.
noelsusman 7y ago
And with all those problems it's still significantly better than the competition.
xmichael999 7y ago
I wish I could upvote this comment 1000 times.
vehementi 7y ago
That is a very hot take. You're under the impression that nobody thinks slack is a great user experience? What?

On the other hand, I don't think anyone accused slack, with multi-megabyte webpages and even worse mobile app, of being a great experience. I think I used it once, and said no more.

sb8244 7y ago

Do these things matter to most users? The non engineers at my work have never complained about slack.

justforyou 7y ago
They do. Non-engineers just tend to blame the age/quality of their company issued hardware rather than the problematic software causing performance issues.

monsieurbanana 7y ago

I've met only a few programmers IRL that complained about slack, and even then it was for ideological reasons, not user experience reasons. Everyone else, most programmers and all non-programmers I know like the user experience. I haven't had any real issues with desktop or mobile apps either.

tombert 7y ago
I use Slack for work, and while it was an order of magnitude better than the dumpster-fire of Hipchat (which it replaced for our team), I still think that the interface is kind of "meh". Custom emojis are fun, inline markdown is useful, but it takes a lot of memory for something that, to me, seems like it should be lightweight. We've had IM since the 80's, after all. There's a part of me that has a visceral reaction to seeing an IM client taking more than 100mb of memory (though to be fair they seem to be getting improving that a lot.

nwalker85 7y ago

I'm not sure what about the experience you had a concern about. Slack is the de facto user experience standard right now, with everyone from discord to teams copying it.

raydev 7y ago

The Electron-ness and memory usage of the app on desktop are certainly annoying, but the UX is still far better than any terminal-based or open source GUI for IRC. It was better than HipChat when my company moved to Slack 4 years ago. Overall Slack is a net UX improvement over everything that came before.

chrshawkes 7y ago
Microsoft Teams is pretty good.

noelsusman 7y ago

And with all those problems it's still significantly better than the competition.

xmichael999 7y ago

I wish I could upvote this comment 1000 times.

vehementi 7y ago

That is a very hot take. You're under the impression that nobody thinks slack is a great user experience? What?