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I can't believe this is a thing that passed any internal approval...what an infuriating process. I'm curious how the cost of consumer education and returned-ass
by petee 7y ago
I can't believe this is a thing that passed any internal approval...what an infuriating process. I'm curious how the cost of consumer education and returned-assumed-broken-products compare to just adding a damn reset button
Some youtube comments suggest this is intentional to make consumers buy a new bulb instead of suffering the procedure. If that were the case though, they wouldn't have bothered with a reset at all, just toss it like any other blub, and save on making help videos.
Other comments theorize was an internal-only process that was forced to be public because some later discovered bug; I disagree though, as two generations of bulbs use different versions of the timing (another, "whyyy??")
- 2rsf 7y agoHave you tried to reset a Philips Hue switch? it does have a reset button but also requires precise timing to get it to the correct state.
- Piskvorrr 7y agoUp, up, down, down, left, right, left, right, A, B, select, start? This IoT is growing into a parody of itself, without ever having worked.
- fyfy18 7y agoThe alternative is to flick the power switch on and off a bunch of times quickly which is what IKEA Tradfri bulbs do. That can easily be triggered by kids though. A reset button isn't going to be very helpful if the bulb is fitted in a recessed light fitting.
- deleted 7y ago[deleted]
- neilv 7y agoThe human factors engineering might've been using a dark pattern, but the video smells of being intended to go viral.
- retSava 7y ago> If that were the case though, they wouldn't have bothered with a reset at all, just toss it like any other blub, and save on making help videos. Case of a CYA? (cover your ass, plausible deniability) Ie, "no no, of course, we are responsible and look very, _very_ seriously on the environment, like, so serious."