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Notifications are easy, do many companies really use more advanced bots?

• dmitriid 7y ago
  Notifications are easy if the integrations exist.
  • notatoad 7y ago
    Building the integrations is easy, if all the integration is is a notification. I've got half a dozen custom slack integrations that i've written for my team, it's no more than a day of work sunk in so far, including the infrastructure in our product to figure out who, what and when to notify. If we need to switch to a different messaging platform, sending that same notification at a different api should be pretty trivial. And if it isn't, I don't know why we'd be switching.
    • dmitriid 7y ago
      Building an integration is having someone: - deal with the target platform's API - deal with APIs of the many platforms that are being integrated - maintenance and SLAs I honestly doubt you can create half a dozen good integrations that require more than just notifications in a channel (for example, PagerDuty notifications and the like).
• rtkwe 7y ago
  I don't really know I've been at the same company for a while and we've only used Skype for Business and before that Sametime for our chat infrastructure. I've seen a couple articles written about making them but not sure how many people actually use similar bots with the ability to kick things off or change things.