3 ms·
Ask HN: What software exists for playbooks/runbooks?
A playbook/runbook meaning an editable guide or set of strategies to solving problems a company/individual encounters throughout their existence.
Are people just using wikis or google docs?
- arthurcolle 7y agoRun-books are an anti-pattern designed to resolve issues that shouldn't be present in well written software.
- tnolet 7y agoSimilar to how emergency procedures on boats and airplanes are an anti pattern designed to resolve sinking or crashing? I admire your positive outlook, but the world is messy and things fail all the time. Even well written software can go poof when us-east-1 goes down or your fileserver goes poof.
- finnthehuman 7y agoSo throw away the disaster recover plan and blame the vendors if anything goes wrong? Got it.
- Spooky23 7y agoIn case of fire, blame vendor.
- verdverm 7y agoWe just use markdown on github
- sethammons 7y agoWe just use the company wiki. We are thinking of moving that data to the service GitHub repo instead to keep the data more local. It is easy to forget to update documentation all ready, might as well reduce the places you have to update. Ideally all alerts are either self-evident or link to proper remediation steps to attempt when auto-remediation is not available. The new person on the team should have enough info to do basic triage at 3am at the very least given a decent runbook/alert documentation.