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Crazy, sometimes I picture the creators of HipChat laying in bed staring the ceiling mumbling: 'but, but, we did thi..'

• hombre_fatal 7y ago
  We tried HipChat for a whole day before bouncing. It was so bad. Had hilariously poor UX, using commands like \code to get a single line of monospaced text, iirc.
  • Apocryphon 7y ago
    Weirdly enough, I had heard that HipChat used to scale better than Slack. Supposedly Uber used to use the former rather than the latter because once an org hit a certain threshold in thousands of users, Slack was no good. This was years ago, however.
    • bastawhiz 7y ago
      Uber did use HipChat instead of Slack, but mostly because Slack was uninterested in standing up servers for Uber. My understanding is that Slack basically ran a single server instance for each Slack team. Atlassian bent over backwards for Uber, but just enough to make it functional. It was incredibly bad. Notifications would sometimes never arrive, or arrive hours delayed. Chats would take minutes to load. Messages would sit, spinning, waiting to be sent. It was like using 2G on your phone. Uber eventually replaced it with a (forked) Mattermost cluster.
      • lallysingh 7y ago
        " It was incredibly bad. Notifications would sometimes never arrive, or arrive hours delayed. Chats would take minutes to load. Messages would sit, spinning, waiting to be sent. It was like using 2G on your phone." That was my hipchat experience a few months ago. Thankfully I don't have to use it anymore