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I wish them all the best. But I do hope they stay small in spirit and nimble. One of my favourite things about slack is /feedback and the fact that someone wil
by keyle 7y ago
I wish them all the best. But I do hope they stay small in spirit and nimble.
One of my favourite things about slack is /feedback and the fact that someone will get back to me within 24hrs. There is no product of this scale that has such a low barrier to feedback/questions/bug report.
- city41 7y agoExcept in my experience they don't actually fix the bugs. For literally years the Slack app would get into a zombie state if your network changed in any way: switched WAPs, got on/off the VPN, switch from wifi to ethernet, etc. The app would still think it had a network connection but it actually didn't. The only way to fix it was with a hard refresh. To this day I still reflexively do a ctrl-r whenever my network changes. Because after reporting this bug to them over and over and over I got fed up and just moved on. I honestly have no idea if the bug has actually been fixed, ctrl-r has just become complete muscle memory for me now.
- keyle 7y agoInteresting, I'm on MacOS and in a similar environment (switching vlans etc.) and the socket just reconnects fine both on the web version and the 'app'.
- city41 7y agoIt’s possibly fixed now. I first encountered this in 2016. Many coworkers complained of it and Slack always acknowledged it was an issue they were looking into whenever I reported it.