4 ms·

Given the description of the videos in the article, I'm not sure that merely paying the moderators more would solve it. I think for most people that I'd want t

Given the description of the videos in the article, I'm not sure that merely paying the moderators more would solve it. I think for most people that I'd want to be moderating content (e.g. not sociopaths) making them richer isn't going to do anything to deal with the real reason this is worse than a call centre - the content itself. I'd rather see facebook put more effort into protecting moderators from the content they're viewing. I realise this is a non-trivial problem, but here's a few ideas of things they could do which may help: * Once a video is confirmed bad, fingerprint it and block future uploads. * Provide colour-inversion buttons to help reduce visual impact * Rotate people between areas, so they aren't looking at the same class of bad content constantly * Use ML training to detect which content is likely to be the most severe and for this content, reduce minimum viewing interval to ~ 5 seconds, and ensure that a single individual doesn't get too many of these. * Flag accounts who post bad content too often, and shadow-ban them so their posts are not visible by anyone else (this could go in stages, starting off by blocking re-shares of their posts or something)

quadcore 7y ago
Provide colour-inversion buttons to help reduce visual impact I was thinking also about blurring the picture/video.
- afasadaf 7y ago
  They could have levels, and use moderator consensus to remove the pictures 1. Blurred+Mosaic 2. Contour lines only 3. Windowed/Striped (only showing like 10-25% of the photo) If 2/3 of the moderators above agree that it's a bad photo, it moves onto stage 4: 4. Color filters - Break the photo down into k-means color clusters, moderators choose which colors to see. They can see 100% of the colors, or one, or two, or however many they need. If #4 agrees, the photo goes into the round folder. No need for anyone to ever see the whole photo. It'll be pretty obvious that something was violating the TOS without anyone being able identify anything specific about the photo. We're not talking about 'beyond the shadow of a doubt' here, we're talking about 'yeah, that's probably not ok.'
zanmat0 7y ago
>* Provide colour-inversion buttons to help reduce visual impact To add to this, some degree of pixelation would help without impacting the accuracy of assessments.
jnbiche 7y ago
> Flag accounts who post bad content too often Too often? If we're talking about content that is traumatic to view (extreme violence, child porn, etc) then I think one time is enough for a flag, no? That said, I do agree that shadow banning is the best option. Let them spin their wheels for a few weeks posting content before they realize no one is seeing it.

quadcore 7y ago

Provide colour-inversion buttons to help reduce visual impact I was thinking also about blurring the picture/video.

afasadaf 7y ago
They could have levels, and use moderator consensus to remove the pictures 1. Blurred+Mosaic 2. Contour lines only 3. Windowed/Striped (only showing like 10-25% of the photo) If 2/3 of the moderators above agree that it's a bad photo, it moves onto stage 4: 4. Color filters - Break the photo down into k-means color clusters, moderators choose which colors to see. They can see 100% of the colors, or one, or two, or however many they need. If #4 agrees, the photo goes into the round folder. No need for anyone to ever see the whole photo. It'll be pretty obvious that something was violating the TOS without anyone being able identify anything specific about the photo. We're not talking about 'beyond the shadow of a doubt' here, we're talking about 'yeah, that's probably not ok.'

zanmat0 7y ago

>* Provide colour-inversion buttons to help reduce visual impact To add to this, some degree of pixelation would help without impacting the accuracy of assessments.

jnbiche 7y ago

> Flag accounts who post bad content too often Too often? If we're talking about content that is traumatic to view (extreme violence, child porn, etc) then I think one time is enough for a flag, no? That said, I do agree that shadow banning is the best option. Let them spin their wheels for a few weeks posting content before they realize no one is seeing it.