This is a great example. I automated away the jobs of a few people at a transportation company that had a few large clients that expected to be invoiced in part

This is a great example. I automated away the jobs of a few people at a transportation company that had a few large clients that expected to be invoiced in particular ways with additional documentation. We put together a document imaging solution to gather all the relevant docs from all loads and made the pickiest customer the default for all invoices and automated the entire system. Instead of laying those people off though, we focused them on calling on unpaid invoices which greatly helped accounts receivable. Similarly, at an oil and gas company we took the better of several business processes, molded them into one optimized process, automated it, and after a dip in the price of oil and layoffs many jobs were never rehired for. At both of these places the leadership saw the value of getting the software right, hired for it, and we got the job done. I estimate the oil & gas company saved themselves $1 Billion over the next 10 years.