A community of collaboration requires open honest communication especially when it is difficult. The writer seems to recognise this with 38, but their other poi

A community of collaboration requires open honest communication especially when it is difficult. The writer seems to recognise this with 38, but their other points are more concerned with shutting down conversation like number 6. You can't expect other people to communicate honestly and openly if you won't. You can't create a community by behaving like a tyrant.