Hey Wakemate team... I haven't got an email from you since April 1st (amusing with the first line "WakeMate's are shipping"). What's the deal? International

Hey Wakemate team... I haven't got an email from you since April 1st (amusing with the first line "WakeMate's are shipping"). What's the deal? International pre-order, I sent paid my paypal deposit on 24/nov/2009, the refund came through -- but I'm not getting any emails. (Doesn't seem to be in gmail spam either)