I find it strange that there is no procedure for the following situation: * all emergency/account recovery info changed * Person contacts shortly thereafter c

I find it strange that there is no procedure for the following situation: * all emergency/account recovery info changed * Person contacts shortly thereafter claiming account hack I lost a legacy skype account recently. It had had no email attached to it, so the hacker was able to add theirs and get notified whenever I got back into the account. There was no way to remove their email or add new security mechanisms without waiting 24 hours, so I had no way to keep them from resetting the password. The account was shut down for spam not long after. As far as I could tell there was no way to effectively reach microsoft about this, despite being a paying office 365 customer. They had a security chat but it was a deadend, and slow.