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Sure, but even Comcast isn't as bad as Google; not as much depends on Comcast, and Google has mountains of p[eople's key life-altering data, yet it is nearly im
by toss1 7y ago
Sure, but even Comcast isn't as bad as Google; not as much depends on Comcast, and Google has mountains of p[eople's key life-altering data, yet it is nearly impossible to speak with a human that has any capability to effect a change.
As with every generalizations, there are exceptions, but they generally only prove the rule.
- skybrian 7y agoI was thinking more along the lines of manufacturer's warranties, which are often hard to actually use. Or Teslas being in the shop for weeks due to an unavailable part. Customer service has more to do with company-specific culture than what you actually paid. There are good and bad examples in every industry (or even with the same company).