Personally I have seen many cases where isn't the automatability of the job that is the obstacle but the capabilities of the user as the limitation. Essentially

Personally I have seen many cases where isn't the automatability of the job that is the obstacle but the capabilities of the user as the limitation. Essentially a sufficiently technically sophisticated user would be perfectly capable of doing so but not the end user in that case and economics are against it. As in "Yes this office job could be replaced by three shell scripts but the boss wouldn't be capable of using them and they make six figures so it is cheaper to just add a minimally skilled and paid underling than to try to teach them." It may be maddening to see the needless extra expenses and pointless job but doing so makes some economic sense. A "roll-over" to those capable of doing it themselves would likely be a slow process as inertia must be overcome. Since even if you have "also technically competent enough to automate it" there wouldn't be a selective pressure and jumping the gun on this issue may prove pound foolish if the replacements aren't up to snuff or worth the added expense from supply vs demand let alone politics.