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I never tried the Mazda system, but as an experienced UX designer, I agree that touchscreen in a car is one of the worst idea ever in term of UX. It's far, it r
by kuon 7y ago
I never tried the Mazda system, but as an experienced UX designer, I agree that touchscreen in a car is one of the worst idea ever in term of UX. It's far, it requires aim, there is no tactile feedback, some gestures (like scroll) are really hard and require constant attention.
- zaroth 7y agoIf scrolling is hard on your car’s touch screen, then the manufacturer failed spectacularly. Nothing is easier, more intuitive, or less distracting, than scrolling on a proper multi-touch screen.
- Fins 7y agoIf you are stationary and can dedicate your attention to looking at the screen, sure. In a moving car, not at all. Using touch is a spectacular failure to apply even the basic common sense. Of course, needing multi-touch to do scrolling is a pretty major failure, too.
- zaroth 7y agoI didn’t mean to imply scrolling should be done with two fingers :-) But rather if you offer touch scrolling you’ll also want pinch to zoom. “Spectacular failure to apply even the most basic common sense” is a pretty strong position. In my experience with actually using a fantastic touch interface for navigation, and having tried and hated using nav systems in expensive cars in the past, where I’ve had to resort to using my phone for nav, I am equally strongly of the position that proper multi-touch nav on a large screen (Tesla Model 3) is safer and easier than any kind of button based nav system.
- Fins 7y agoI think it would be a reasonable argument that if you need to fiddle with navigation while driving, your nav system failed. And honestly, whether I am using Waze on the phone, or built-in nav, short of "crap, I've put a wrong destination in" I've never had any particular need to do anything to the nav system once I start going. Now, sure, I can see how a large touch screen might make a better interface for navigation only, as long as you are stopped and can use it without having to look at the road. But I know of an even better interface -- give me keyboard and mouse, and even with desktop Google Maps I'll get routes faster than with any touchscreen system out there. But of course 1) mouse/keyboard in a car isn't very feasible, and 2) that touch screen, since it's already there, is being used for controlling other systems in the car, too. And that is a problem. Anything that may need a quick adjustment while you're driving (and in real world, of course, that includes things you shouldn't really be doing while driving...) should be doable with muscle memory and at most a quick glance. Touchscreen doesn't do that, so I think it clearly does fail the common sense test.