Did you try contacting customer service? I'd bet dollars to donuts that you get a full refund, no need to even return it. The Google-esque experience you descri

Did you try contacting customer service? I'd bet dollars to donuts that you get a full refund, no need to even return it. The Google-esque experience you described only occurs if there's no customer service to even contact, Amazon's customer service is very easy to contact.